TERMS & CONDITIONS

Terms of Service

These terms govern your use of our lead generation services. Please read them carefully before using our platform.

Last Updated

December 15, 2024

Acceptance of Terms

By accessing or using our lead generation services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

Important Notice

These Terms constitute a legally binding agreement between you and our company. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

You are at least 18 years old or have legal capacity to enter into contracts
You have the authority to bind your organization to these Terms
You will comply with all applicable laws and regulations

Our Services

We provide B2B lead generation services designed to connect you with qualified prospects in your target market.

Lead Generation

Qualified prospects matching your target criteria

Meeting Scheduling

Coordinated appointments with interested prospects

Lead Qualification

Pre-screening to ensure lead quality and fit

Performance Reporting

Regular updates on campaign performance and metrics

Account Management

Dedicated support and campaign optimization

Campaign Customization

Tailored messaging and targeting strategies

Service Availability

Our services are subject to availability and may be modified, suspended, or discontinued at any time with reasonable notice. We reserve the right to refuse service to any client at our discretion.

User Obligations

As a user of our services, you agree to the following obligations and responsibilities:

Accurate Information

You must provide accurate, complete, and up-to-date information about your business, target market, and requirements.

  • Company details and contact information
  • Target customer profiles and criteria
  • Budget and timeline requirements

Legal Compliance

You must comply with all applicable laws, regulations, and industry standards, including:

  • CAN-SPAM Act and anti-spam regulations
  • GDPR and data protection laws
  • Industry-specific regulations

Prohibited Activities

You agree not to engage in any of the following activities:

  • Use our services for illegal or fraudulent purposes
  • Attempt to reverse engineer or copy our methods
  • Share or resell leads to third parties without permission
  • Interfere with our systems or other clients' campaigns

Payment Terms

Our payment structure is designed to be transparent and performance-based:

Performance-Based Pricing

  • Pay only for qualified leads delivered
  • No upfront setup fees or retainers
  • Transparent pricing with no hidden costs

Payment Schedule

  • Monthly billing cycle
  • Payment due within 30 days of invoice
  • Automatic payment processing available

Late Payment Policy

  • 1.5% monthly interest on overdue amounts
  • Service suspension after 60 days
  • Collection fees may apply

Refund Policy

  • Quality guarantee on all leads
  • Credit for unqualified leads
  • 30-day dispute resolution period

Service Guarantees

We stand behind the quality of our lead generation services with the following guarantees:

Quality Guarantee

All leads meet your specified criteria and have expressed genuine interest in your services.

Pre-qualified prospects only

Response Time Guarantee

We deliver leads within 24 hours of qualification and provide regular campaign updates.

24-hour lead delivery commitment

Exclusivity Guarantee

Each lead is delivered exclusively to you - no sharing with competitors.

100% exclusive lead delivery

Guarantee Limitations

While we guarantee lead quality and delivery, we cannot guarantee specific business outcomes, conversion rates, or sales results. Success depends on various factors including your sales process, product-market fit, and market conditions.

Intellectual Property

Our Rights

  • All proprietary methods, processes, and technologies
  • Website content, design, and branding
  • Software, tools, and platforms
  • Trade secrets and know-how

Your Rights

  • Ownership of your company information and data
  • Rights to leads delivered to you
  • Your trademarks and brand materials
  • Feedback and suggestions you provide

Usage Restrictions

You may not copy, modify, distribute, or reverse engineer any of our proprietary methods, technologies, or intellectual property without explicit written permission.

Limitation of Liability

Important Legal Notice

Our liability is limited to the maximum extent permitted by law. Please read this section carefully as it affects your legal rights.

Service Limitations

Our services are provided "as is" without warranties of any kind. We do not guarantee:

  • Specific conversion rates or sales outcomes
  • Uninterrupted or error-free service
  • Compatibility with all business models
  • Results in specific timeframes

Liability Cap

Our total liability for any claims arising from our services shall not exceed the total amount paid by you in the 12 months preceding the claim.

Excluded Damages

We shall not be liable for any indirect, incidental, special, or consequential damages, including:

  • Lost profits or revenue
  • Business interruption
  • Loss of business opportunities
  • Damage to reputation

Termination

Client Termination

  • Cancel anytime with 30 days notice
  • No cancellation fees or penalties
  • Outstanding invoices remain due

Mutual Agreement

  • Services may be terminated by mutual consent
  • Transition period for ongoing campaigns
  • Final reporting and documentation

Our Termination Rights

  • Breach of terms or payment default
  • Illegal or unethical business practices
  • Failure to provide required information

Post-Termination

  • Data retention for 90 days
  • Final invoice within 30 days
  • Confidentiality obligations continue

Governing Law & Disputes

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Jurisdiction

Any disputes shall be resolved in the state and federal courts located in San Francisco County, California.

Dispute Resolution

1
Direct Negotiation

Good faith discussions between parties

2
Mediation

Neutral third-party mediation

3
Arbitration

Binding arbitration if needed

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Legal Department

[email protected]

For terms and contract questions

Customer Support

1-800-SUPPORT

Mon-Fri, 9 AM - 6 PM EST

Business Address

Lead Generation Company
123 Business Ave, Suite 100
San Francisco, CA 94105

Website

www.leadgeneration.com

Visit for updates and resources

Agreement Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms constitute the entire agreement between you and our company regarding the use of our services.

Effective Date: December 15, 2024 Version 2.1 Privacy Policy